01A person. Not a checklist.
We start
where you are.
What matters to you. What feels comfortable. What you want life to look like.
✳ SUPPORT THAT STARTS WITH YOU MELBOURNE & ONLINE
You don’t have
to know where
to start.
We’ll take the time to understand you.
No pressure. At your pace.
A LITTLE SPACE. A LITTLE TIME.Good support
Good support
begins with
feeling understood.
Take a moment.
Scroll at your pace.
Scroll at your pace.
Space to be yourself.Support to move forward.
01 / THE PERSON BESIDE YOUNIK SUPPORTS
Hello, I’m Nikoo.A little understanding goes a long way.
We start
04 / YOUR STARTING POINTYOUR LIFE. YOUR PACE.
Let’s start with you.
What would make life
feel a little easier?
Choose what feels closest. There’s no right answer.
You don’t need to have the words yet.
05 / SUPPORT IN PRACTICEDifferent support. The same care.
01Positive Behaviour Support
Behind every moment,
there’s a person.
We start with the person, their environment and what they may be communicating. Together, we explore practical ways to support safety, choice and quality of life.
02Support Coordination
Less navigating.
More living.
Make sense of your options, find services that fit your goals, and bring your supports together. You stay involved in the decisions that shape your life.
03Psychosocial Recovery
Small steps.
More possibility.
Build confidence with everyday routines, meaningful connections and the things you want to do. We work alongside you, at a pace that feels manageable.
06 / BEFORE YOUR FIRST HELLOA LITTLE CLARITY.
No perfect words needed.
You don’t have to
figure it all out
first.
Here’s what starting a conversation can look like.
STEP 01
Say hello.
Choose a way to connect that feels comfortable. You don’t need to explain everything in your first message.
A small beginning is enough.STEP 02
We listen.
We talk about what matters to you, your preferences and whether our support feels like the right fit.
Understanding before expectations.STEP 03
Choose what’s next.
Before you decide, we discuss the next step, how support could work and the costs involved. There is room for your questions.
Clarity. Choice. Your pace.A FEW THINGS YOU MIGHT BE WONDERINGLet’s make
Let’s make
things clear.
Can I enquire for someone else?
Yes. You can get in touch as a family member, carer or professional. Tell us your relationship to the person and what you would like to discuss. Their preferences and involvement matter.
What if I’m not sure which support I need?
You don’t need to choose a service before reaching out. Start with what you would like help with, or simply ask for a conversation. We can explore whether our support is a suitable fit.
Where is support available?
Tell us your location and whether you prefer in-person or online support. We’ll confirm which options are available for the service you’re asking about before you make arrangements.
Do I need a referral?
You can contact us to ask about getting started. We’ll explain any referral information or documents needed for the particular service, rather than asking you to work it out alone.
How do fees and NDIS funding work?
Fees and funding arrangements depend on the service and your circumstances. Ask us to confirm pricing, any applicable NDIS funding requirements and payment arrangements before support begins.
What should I include in my first message?
Your name, a way to reach you and a little about what you’re looking for are enough to start. You can leave detailed personal information for a later conversation.
A conversation.
Not a commitment.
07 / YOUR NEXT CHAPTERWHEN YOU’RE READY.
There’s no perfect place to start.
A little hello.
A possible
new beginning.
For you, someone close to you,
or someone you support.
Who are you getting in touch for?
A first conversation, at your pace.